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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It offers in-depth information about all the actions that you can perform on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of how-to videos demonstrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, have a gaze at our extensive FAQ database, which covers questions asked by real people and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, you can get in touch with our fantastic team of support engineers available 24/7 and ready to assist you with any query. Each trouble ticket you open will be responded to within 1 hour (the average response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287446

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com